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Office Hours

M-Th 8:30 AM - 5:00 PM

F 8:30 AM - 4:30 PM

 

Germantown Office

13208 Executive Park Terrace
Germantown, Maryland 20874
Phone: 301-428-0282
Toll Free: 800-310-ERIE (3743)
Fax: 301-972-9352 / 888-642-8056

 

Frederick Office

5300 Westview Drive
Suite 304
Frederick, MD 21703
Phone: 301-694-0028
Fax: 301-694-0500

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File a Claim

When you are a policyholder with Schaefer & Delauder Insurance, we are committed to seeing that you are able to file any insurance claim as easily and quickly as possible.  That means that if you experience a loss, you may either report your claim to your own insurance company directly (if they allow) or you may feel free to contact us so that we may help in your time of need. By discussing your claim first with us, your agent can explain the claims process and may often offer suggestions to help expedite your claim.

Contact Schaefer & Delauder Insurance

The following companies prefer that you file your insurance claims with your agent.  So, please call us at either our Germantown office (301-428-0282) or our Frederick office (301-694-0028) during normal business hours to report your claim. During non-business hours, please leave a message requesting a call back to discuss your loss and your claim, but do not leave all the insurance claim details as no claim will be filed until we communicate with you. 

 

ERIE INSURANCE GROUP

Contact your Schaefer & Delauder Insurance agent in Germantown (301-428-0282) or in Frederick (301-694-0028) during normal business hours to report all claims, or if you have an emergency claim situation...

  • Call ERIE at 1-800-367-3743 

FOREMOST INSURANCE COMPANY

If you are insured with Foremost and need to file a claim, contact our office directly.

 

ILLINOIS MUTUAL INSURANCE COMPANY 

If you are insured with Iliinois Mutual and need to file a claim, contact our office directly.

 

FIDELITY NATIONAL INSURANCE COMPANY

If you are insured with Fidelity National and need to file a claim, contact our office directly

 

TAPCO INSURANCE COMPANY

If you are insured with TapCo and need to file a claim, contact our office directly

 

GOLDEN RULE INSURANCE COMPANY

If you are insured with Golden Rule and need to file a claim, contact our office directly.

 

Contact Your Insurance Company Directly

The following companies prefer that you file ALL claims directly with them.  These lines often operate 24 hours a day.  So, if you are ready to file your claim, please have your insurance policy number handy and call the number provided or visit their website.

Note:  If your insurance company is not listed below or you have difficulty contacting the company or submitting online, please contact our office so that we may help you. If you are contacting our office during non-business hours, please leave a message requesting a call back to discuss your loss and your claim, but do not leave all the claim details as no claim will be filed until we communicate with you.

 

PROGRESSIVE INSURANCE COMPANY

Report your claim by phone at 1-800-776-4737 or visit Progressive online

 

AGENCY INSURANCE COMPANY (AIC) 

Report your claim by phone: (800) 841-5241,

Fax: (410) 684-3271.

 

TRAVELERS INSURANCE

Visit the Travelers Insurance website to submit your claim online or get further information.

 

AFLAC  

Visit AFLAC online to log-in and download claim forms or check claim status. 

 

 

 

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NOTICE OF LICENSURE
Schaefer & Delauder Insurance Services is licensed to conduct business in the District of Columbia, Maryland, Virginia, West Virginia, North Carolina, New York and
Pennsylvania; also Delaware (except for ERIE Insurance).
The information on this site is a solicitation to conduct business only in the aforementioned states of authority.

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